Edinburgh Airport is in advanced discussions to set up a Preclearance hub in the Capital for travellers to the US and awaits a Congressional visit from Florida to confirm this next month
While this would certainly be a bonus for travellers - and Efinburgh airport - I Agree with earlier comments. I came through the airport on way to France and the checkin in area was absolute chaos. People couldn’t get through to get to the escalators to departures due to the long queues of people checking in that was blocking all access routes. And no one seemed to be there to manage. Families and passengers in wheelchairs were just stuck . Need to do better on this one guys.
I signed up to the Edinburgh Inquirer to read serious, balanced journalism and this article was very disappointing. I echo Graeme Dickson's thoughts; by quoting Gordon Dewar verbatim with no counter, you did "give the airport a free ride". Yes, the airport may be bringing a lot of people to the city (and we can discuss separately whether that's a good thing) but these people's first impressions of the city must be very poor. The passenger experience is dreadful: long queues and overcrowding at every stage of the journey through the airport; baggage delays; many gates with no air bridge and trips up and down crowded staircases instead; and chaos getting in and out of the airport. New "improvements" have been ill-thought out; access to the new East Terminus taxi hub requires arriving passengers to drag their luggage up a ramp to its first floor taxi rank. There is no lift or escalator alternative; did the designers not consider that people using taxis might be the older or less agile amongst us? Please inquire rather than regurgitate the airport's PR puff!
Hi Graeme I fully understand what you're saying. There are a lot of issue with airports and airlines trying to respond to the pent-up demand of people wanting to travel after the COVID years. I think the new airlines and routes that have opened directly into Edinburgh haven't been well told. We won't be giving the airport a free ride - but I think you have to admit that despite the flaws, and the tough job of getting staff to work in certain areas, the airport is bringing a lot of people into the city. Best wishes and kind regards Kenny
While this would certainly be a bonus for travellers - and Efinburgh airport - I Agree with earlier comments. I came through the airport on way to France and the checkin in area was absolute chaos. People couldn’t get through to get to the escalators to departures due to the long queues of people checking in that was blocking all access routes. And no one seemed to be there to manage. Families and passengers in wheelchairs were just stuck . Need to do better on this one guys.
I signed up to the Edinburgh Inquirer to read serious, balanced journalism and this article was very disappointing. I echo Graeme Dickson's thoughts; by quoting Gordon Dewar verbatim with no counter, you did "give the airport a free ride". Yes, the airport may be bringing a lot of people to the city (and we can discuss separately whether that's a good thing) but these people's first impressions of the city must be very poor. The passenger experience is dreadful: long queues and overcrowding at every stage of the journey through the airport; baggage delays; many gates with no air bridge and trips up and down crowded staircases instead; and chaos getting in and out of the airport. New "improvements" have been ill-thought out; access to the new East Terminus taxi hub requires arriving passengers to drag their luggage up a ramp to its first floor taxi rank. There is no lift or escalator alternative; did the designers not consider that people using taxis might be the older or less agile amongst us? Please inquire rather than regurgitate the airport's PR puff!
This piece reads as though it has been written by Edinburgh Airport’s PR advisers. I’d have hoped to see something a little more critical.
Hi Graeme I fully understand what you're saying. There are a lot of issue with airports and airlines trying to respond to the pent-up demand of people wanting to travel after the COVID years. I think the new airlines and routes that have opened directly into Edinburgh haven't been well told. We won't be giving the airport a free ride - but I think you have to admit that despite the flaws, and the tough job of getting staff to work in certain areas, the airport is bringing a lot of people into the city. Best wishes and kind regards Kenny